Shipping

• All orders come with tracking right to your door! 📦
• 3-7 day delivery for orders in USA

FlickN Refund Policy

This Refund Policy describes how we manage refunds.

Returns

We do not take returns. To be eligible for a refund, we require a receipt or proof of purchase in the form of an order number and your order must have not been fulfilled, shipped or delivered per carrier tracking info.

Refunds (if applicable)

If your Flick is scratched or damaged, you may be eligible for a replacement. We offer replacements for damaged Flicks with photo proof within 48 hours of delivery. In the case that a Flick does not adhere well to a case or phone, you may be eligible for a replacement Flick device, not a refund.
If you are having trouble activating your Flick or popping to compatible phones and you would like to request a refund or replacement, please contact our team at support@flickn.co. Typically, all issues can be resolved with some helpful tips from the team!

If you have successfully activated your Flick and are experiencing issues popping to a compatible device after you’ve contacted support@flickn.co, you may be eligible for a refund. Once approved for a refund, we will send you an email notifying you that we have refunded your purchase. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-4 days.

Warranty

If your Flick loses its adhesive within the first 30 days of your order being marked as delivered, you are eligible for a free placement.

Pro Member Special Warranty: Beyond 30 days after your Flick is marked as delivered, you are eligible for a free replacement Flick should your Flick become damaged or lost. Please contact support@flickn.co for assistance with this.

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@flickn.co. 

Sale items

Only regular priced items may be refunded (if applicable), unfortunately sale items cannot be refunded.

Exchanges

We do not accept exchanges. 

Returns Shipping 

We do not accept returns, so no shipping info is required.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@flickn.co.